We could not be happier with our experience with Lisa! She made the home buying process easy and enjoyable. We met with her when we were just starting to look for a home. She kept in touch over the next few months, before we were looking very seriously, without being ... overbearing. Once we got more serious, and were in contact more regularly, we joked that we didn’t know when she ever slept, because she was so responsive at any time of day, every day of the week. We especially appreciated that she really listened to what we wanted, and felt that her priority was to find the home that was the best for us; we never felt like she wanted to push us out of our comfort zone, or talk us into something we didn’t want. When an unexpected situation arose the day of our closing, Lisa handled it with her typical acumen. Without being impulsive, she quickly came up with a solution that worked for everyone. Through the entire process, we really felt taken care of. Having a good agent took away most of the stress of the buying process. Before we even made an offer on a house, we were already referring our friends to her, and now that we are settled in our home, we are even more confident to recommend her.
Elizabeth Elfry – Buyer
My husband and I worked with Lisa to purchase our first home and could not have been happier with how easy, transparent, and fun she made the entire process. We never felt rushed or pressured, and in the end, we found a home that literally made me cry tears of ... joy the first time we saw it! As first time home buyers, we really needed that extra hand holding, and Lisa took the time to enthusiastically do just that from beginning to end. Not being from the area originally, she introduced us to numerous neighborhoods, and when the time came, she walked us through each step of the closing process, providing very frequent updates and check-ins. For the entire time we worked together, she was super responsive to my many emails and questions, and I can honestly say we did not experience any hiccups in the process. She is very in tune with the market and quickly proved that we could trust her with this huge purchase. Along the way, she also provided top notch contacts and recommendations for everything from lenders and inspectors to painters and landscapers. Lisa was so much more than just a realtor, and we are so grateful for everything she did to get us into our beautiful home!
Jennifer and Owen Lakin – Buyers
Sam and I would recommend Lisa to anyone looking for a home! It was such a positive experience. Lisa is professional and personable. She made the search fun and easy. We are very happy with our first time home buying experience.
Sam and Haley – Buyers
I’m the disorganized one in the relationship. My wife is extremely organized and is always five steps ahead of me. With this house hunt, I resolved to surprise my wife by extensively researching agents. I presented my wife with two possible agents based on a comprehensive list of qualifiers including ... resources, experience, reviews, and community service. We went with Lisa and are 100% happy with that choice. Now, I get to hold this over my wife’s head for the rest of our lives. “At least I found Lisa! We wouldn’t have gotten your dream house if I hadn’t found Lisa in time!”Fellas, if you’re looking for an agent, do yourself a favor and pick Lisa. She will make your wife happy and you can cash in on those brownie points. During our listing, Lisa: * Recommended we expand our search to include split-level houses. We discovered the house we ended up purchasing (a split level) the next day. * Set up a meeting to view the house within 1 day, which led to us closing the deal. * Responded EXTREMELY QUICKLY to our messages. Seriously, I don’t think we ever waited more than an hour to hear back from her. * Was ethical. During our interview, I asked her to do something that I knew was illegal (tell us a neighborhood’s demographics), and she politely refused and explained why she couldn’t honor my request. I tried to trap her, and she passed. * Was extremely nice. You know how sales people are all smiles and handshakes because they want to sell you something? Lisa doesn’t give that vibe. She gives the impression that she genuinely cares about you.* Made the process easy. Zero snags the whole way.
Dabney Bailey and Nicole Shan – Buyers
My husband and I recently purchased our first home in Maryland with the help of Lisa Kittleman and we couldn’t be happier. First, Lisa was an expert negotiator; without her, we would not be in the house we are today. Second, she listens to you, is approachable, and doesn’t pressure ... you to buy because she understands that it takes time to find the perfect home for your family. Additionally, whenever we hit a road-block, Lisa always tackled it head-on and whole-hardheartedly advocated on our behalf. She was extremely attentive and immediately responded whenever we reached out to her. We feel very fortunate to have worked with Lisa, and thank her for her dedication, optimism, and hard work.
Lauren and Greg Pieffer – Buyers
I worked with Laura primarily. What struck me about her was how caring and helpful she was during the entire process of selling my home. While of course she has a lot of clients, when she was with me I felt like I always had her undivided attention. She has ... a very sweet nature and is not at all aggressive. She made me feel relaxed and optimistic and completely confident that she was the right person to sell my home…and she was!! She is the greatest!!
Doria Acheson – Seller
We first met Laura when we purchased the house that she recently sold for us. She was the agent for the sellers and throughout the process, we kept saying to ourselves that we wished she was our agent. Every move that she made was in the best interest of her ... clients. After relocating to the west coast for a few years, we decided it was time to sell the house in Maryland. Laura was the only agent we considered and we’re glad. With it being a cross country transaction, Laura explained how the process would work. She used her local knowledge to help us decide on a listing price that got us an offer (at our list price) after only being on the market for one day. She was able to recommend local experts to help us with items found on the home inspection. Our closing went so smooth for us, that we couldn’t believe it really happened (especially with us being so far away). What we really enjoyed about working with Laura was that she kept us in the loop and she kept our best interest in mind at all times. Previous agents seemed to make it all about them. Laura made it about doing what was best for us.
Julia and Sherman McEachern – Sellers
Thanks to Laura and her team for making the deal happen. Laura and her team were awesome through the entire process! We are so grateful for their expertise and dedication. They advised us on steps from preparing our property for sale to the rest of sale process. We truly appreciate ... their wonderful work. They are professional, efficient and and most importantly knowledgeable and considerable. Will highly recommend!
Bo Yang and Shirley Kou – Sellers
Laura and Lisa Kittleman were absolutely fabulous to work with. They worked diligently to market, host open houses, stage and network to sell our property. The entire Kittleman Group team worked tirelessly with us in selling the home. I would highly recommend Laura and Lisa and know that they will ... perform superbly in working with you in your local real estate needs. I can’t say enough about what a pleasure it was working with them. They are caring, attentive, professional, warm and genuine…which is rare in the residential real estate business. Many kudos and genuine appreciation to Laura and Lisa Kittleman for all their efforts.